InTouch Resources

When the office is closed, you have several options. Always call 911 for a true medical emergency.

When the office is closed, you have several options. Always call 911 for a true medical emergency. You may want to look here for common answers to common complaints, as well as medication dosing.

Please note that medications will not be called in after hours.

  • 24-Hour Nurse Line
    Utilize the nurse line on the back of your health insurance card. This is a free service.
  • Call (404) 842-5070
    Call our office number above. You can choose the prompt to be connected with the CHOA advice line or the doctor on call. You may be assessed a $25 fee for utilizing this service for non-urgent issues.
    You may also choose the option to leave a message for non-urgent questions or to schedule an appointment. You will receive a call back when the office opens the next business day.

New Years Day, MLK, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas.

Accepted Insurances


(NOT accepting new patients)

United Healthcare is the only parenting website backed by 67​,000 pediatricians committed to the attainment of optimal physical, mental, and social health and well-being for all infants, children, adolescents, and young adults.Whether you’re looking for general information related to child health or for more specific guidance on parenting issues, you’ve come to the right place. Here, you’ll find information regarding the American Academy of Pediatrics (AAP) many programs and activities, our policies and guidelines, our publications and other child health resources, as well as much, much more. Best of all, you can rest assured that the information comes from the nation’s leading child health experts and that we have scientific research supporting our recommendations.

Children’s Healthcare of Atlanta

Children’s Healthcare of Atlanta is a comprehensive provider of hospital services, emergency and urgent care services, and subspecialty medical care for babies, children, and adolescents in metropolitan Atlanta. It is consistently ranked among the best children’s hospital systems in the

United States. Please remember to contact our office for prior authorization prior to using their services if required by your insurance company.

The American Academy of Pediatrics

The American Academy of Pediatrics is a national organization of pediatricians whose mission is to provide a standard of accepted medical care for infants, children, and adolescents.  The AAP helps set our national immunization policy, our schedule of wellness care visits, and our framework for doing routine screening tests.  They also publish policy statements on hundreds of health and safety issues, provide medical educational materials for both parents and medical professionals, and serve as advocates for children in legislative matters.

The Centers for Disease Control and Prevention

The Centers for Disease Control and Prevention, based here in Atlanta, is the federal government’s agency in charge of controlling infectious disease outbreaks.  They work together with other organizations such as the AAP to set our immunization policy.  Another service provided by the CDC is keeping track of disease outbreaks worldwide to provide information to travelers about any special vaccines or other precautions.  If your family is planning foreign travel, please click on this section of their website,, at least one month in advance to see if we need to assist you with vaccines or precautionary medications.

New Patient Checklist

Insurance Card

Photo ID

Copy of immunization records

Next Steps: 

  1. Review our vaccine and financial policy (the yellow highlight should provide a link that page which includes more details)
  2. Complete our new patient forms
  3. Complete our medical release form and submit it to your previous pediatrician’s office

  (This is especially important if your child has chronic or complex medical conditions)

  1. Call your insurance company and make sure that Dr. Williams-Willingham is listed and change your child’s primary care provider (PCP) to her if necessary.
  2. See our list of contracted insurance plans. If your plan is not on that list, then we are always happy to see you as out-of-network or on a cash basis.
  3. If you are moving from out of state, please fax a copy of your child’s immunization record in advance of your appointment.
  4. Contact the office and schedule your first appointment with us!